Luyện đề DET dạng bài Interactive Listening B2 Part 22
Good evening. I am sorry, but your suitcase did not arrive on this flight. It may have been sent to the wrong airport. Choose the best response to start the conversation: Excuse me, my suitcase has not arrived. What should I do? I would like to check in my luggage. Where is the departure gate? Can I change my flight?
Please complete this form with a description of your bag, and we will contact you as soon as we locate it. Choose the best response to continue: What do I need to do to report the missing bag? How much is excess baggage? Is there a shop here? When will my flight leave?
In the meantime, the airline will provide you with essential items and compensation of up to one hundred pounds. compensation
What might have happened to the suitcase? It was stolen at the hotel. It may have been sent to the wrong airport. It was left on the plane. It was never checked in.
The passenger probably feels… Worried and annoyed about the missing luggage. Happy about the flight. Relieved to arrive early. Unconcerned about the bag.
