Luyện đề DET dạng bài Interactive Listening B1 Part 16
Good afternoon. I bought these shoes yesterday, but they are too small for me. Choose the best response to start the conversation: I bought these shoes yesterday, but they are too small. I would like to buy a new phone. Can I have a coffee? Where is the nearest bank?
That is no problem. You can exchange them for a bigger size if you have the receipt. Choose the best response to continue: Thank you. I have the receipt in my bag. Do you sell hats here? Can I pay next year? I do not like these shoes.
Here is size forty-two. You can try them on over there, near the mirror. mirror
What does the customer need to exchange the shoes? The box. The receipt. Some money. A new pair.
The customer is probably… Happy with the shoes. Unhappy because the shoes are too small. Looking for a different shop. Trying to buy a hat.
